New York City's home care workforce,
finally built right.
One compliance-native platform for both sides of NYC home care: the agency posts the shift, the credentialed professional fills it, and compliance is enforced for both. Every worker is verified against Justice Center (S/NYSID) and EDL before placement. Not a generic per-diem app. Infrastructure.
Which one are you?One compliance-native platform. The agency posts, the professional fills, and compliance is enforced for both — on the same system, not two apps bolted together.
For Licensed Home Care Agencies
Stop filling shifts
with phone calls.
You're a staffing coordinator at an LHCSA in Brooklyn. It's 7am. A worker just called out. You have an 8am shift and 10 contacts to try. That ends here.
HELINA surfaces available professionals verified against NYC's requirements — not sometime this week. Post an urgent shift in under 60 seconds. Get matched fast — median urgent fill under 4 hours.
No monthly fee to start. Pay only when you place.
These are the compliance standards every placement meets — verified before a professional is activated for your shift.
How it works for agencies
From open shift to filled — in hours.
Post your shift
Choose role, borough, date, and rate. Urgent fills take under 60 seconds. Recurring shifts can be templated — post the same 3 role types you always need without re-entering data.
Get matched
HELINA surfaces pre-cleared candidates whose credentials, borough, and availability match your need. You see their full compliance package before you click their name — not after.
Confirm & done
Confirm the placement. Billing is auto-triggered on confirmation. No follow-up calls. No paperwork lag. Your compliance record updates automatically for every placed worker.
For Healthcare Professionals
You spent years earning
your credentials.
We make sure agencies know it.
HELINA is not a job board. It's a professional platform built for the NYC home care workforce — the nurses, HHAs, and therapists who keep this city's most vulnerable residents cared for.
Upload your credentials once. HELINA verifies them against NYC's requirements — Justice Center (S/NYSID), your NY license, your work authorization — and keeps them current, so you can focus on the work, not the paperwork.
No fees to join. Your credentials are yours. Available in English, Haitian Creole, Tagalog & Spanish.
How it works for healthcare professionals
Six steps to your first placement.
Verify your identity
Fast ID check via Persona. Takes 3 minutes. Your identity is verified once and stays on file — you never re-submit it.
Submit your license
RN, LPN, HHA, PT, OT — we verify with the NY Office of Professions and keep it current. Your license is your credential. We protect it.
Background check
Justice Center S/NYSID clearance via Checkr for Healthcare. Takes 3–10 business days. We send you status updates so you're never left wondering.
Upload documents
CPR, immunization records, I-9. Stored with encryption under a HIPAA business associate agreement. You control your documents.
Build your profile
Your specialty, preferred boroughs, availability, and rate preferences. Agencies see this before they contact you — no blind outreach.
Activate & get matched
Once cleared, you're live. Matching shift posts come to you — you accept, decline, or counter. You're in control.
Built for NYC's multilingual home care workforce
The people who power
home care in this city
deserve an app in their language.
NYC's home care workforce is overwhelmingly immigrant and multilingual. The communities of Brooklyn and Queens — Haitian, Filipino, Latino, and beyond — are the backbone of this system. Most staffing tech treats them like an afterthought. We don't.
The HELINA worker app is built from the first screen in four languages, so every professional understands their credentialing status, their rights, and their next placement — without a translator.
Plain-language credentialing
Every status — identity, license, background, documents — explained clearly in the worker's chosen language. No legal jargon, no guessing where you stand.
Know-your-rights, built in
Wage parity, transparent rates, and document ownership are surfaced in-language so workers always understand what they're entitled to.
Offline-resilient uploads
Spotty connection on the subway or in a client's home? Document uploads queue and resume automatically, so a dropped signal never costs you a credential.
Why NYC compliance is the moat
Generic apps don't know
the Justice Center.
We were built around it.
Every platform that says "qualified workers" has a different definition of qualified. In New York City, there is no gray area. Justice Center clearance. Office of Professions verification. EDL check for Medicaid placements. Wage parity compliance. LHCSA agency licensing. These aren't features — they're the floor. HELINA is built from the floor up, around these requirements. Not retrofitted.
Every check below runs on every worker before placement — this is how HELINA clears workers for your shifts.
Justice Center S/NYSID
Mandatory for anyone caring for vulnerable adults in NY. We run this on every professional before activation — not as a feature, as a requirement. No exceptions.
LHCSA Agency Verification
Every agency on HELINA is verified against the NY DOH HERDS database. You cannot post a shift without a confirmed LHCSA license. Non-compliant agencies don't get in.
NY Office of Professions
Active license verification for RN, LPN, PT, OT — directly confirmed. License expiry alerts are automatic, not manual. You see credential status on every worker card, always.
Wage Parity Compliance
NYC's $20/hr home care minimum is not optional. Every placement on HELINA enforces wage parity. The rate field in shift posting has a floor — it can't be set below compliant wages.
EDL Check (Medicaid)
The Employee Disqualification List through the Office of the Medicaid Inspector General. Required for workers placed into Medicaid-funded home care. We check it. Most platforms don't even know it exists.
CDPAP Awareness
New York's Consumer Directed Personal Assistance Program is mid-transition to a single fiscal intermediary. HELINA is aware of this disruption and positions agencies to adapt — not get caught in it.
HELINA vs. the alternatives
Compliance depth isn't a feature.
It's the reason we exist.
Generic per-diem apps handle scheduling. HELINA handles the regulatory reality of New York City home care — the infrastructure layer that generalist platforms can't replicate without years of local depth.
| Capability | HELINA | Generic Per-Diem Apps | National Platforms |
|---|---|---|---|
| Justice Center S/NYSID verification | Yes | No | Partial |
| NY Office of Professions license check | Yes | No | No |
| LHCSA agency license verification (DOH) | Yes | No | No |
| EDL (Medicaid disqualification) check | Yes | No | No |
| NYC wage parity enforcement ($20/hr floor) | Yes | No | No |
| Automatic credential renewal alerts | Yes | No | Basic |
| Priority urgent fill (median under 4 hours) | Yes | Varies | Varies |
| Brooklyn + Queens borough focus | Yes | No | No |
| HIPAA-compliant document storage (BAA) | Yes | Basic | Varies |
| Placement fee transparency | Yes | No | Varies |
Pricing for agencies
Transparent. Predictable. Built for LHCSAs.
Start free. Pay only when you place — a 12% placement fee on first-year compensation (15% for urgent), and nothing until a hire is confirmed. Workers always join free.
No monthly fee to start. The Starter tier is free — you pay only the placement fee when you actually hire. Make no placements in a month, and you owe nothing. Upgrade to Professional or Enterprise when you want unlimited placements and deeper compliance tooling.
- Pay-per-placement (12% standard / 15% urgent)
- Basic talent search + compliance filters
- Standard shift posting
- Billing records view
- Email notifications
Free to start — pay only when you place
- Up to 25 active placements/month
- Full talent search + compliance-pass filters
- Urgent fill flow (priority matching)
- Quick-post shift templates
- Background check status dashboard
- SMS + email notifications
Launch offer: 50% off your first 3 months
- Unlimited placements
- Priority urgent fill (sub-2-hour SLA)
- Full operator queue access + analytics
- Compliance alert system (expiry tracking)
- Dedicated account coordinator
- Custom MSA terms available
Still below Clipboard & CareRev at this tier.
Placement fee: 12% of first-year compensation (15% for urgent) — paid only when a hire is confirmed. No placement, no fee. The same placement fee applies on every tier.
Standard placement: 12% of first-year comp · Urgent placement: 15% · Same placement fee on every subscription tier
Enterprise (200+ employees, health systems, multi-location groups): custom pricing with API access, EHR/EMR integration, SLA guarantees, and volume placement discounts. Contact us →
Coverage — Borough by Borough
NYC-first. Not NYC-too.
We're not a national platform adding a NYC checkbox. We're launching in Brooklyn and Queens because that's where the density of LHCSAs, the immigrant workforce networks, and the home care demand are highest. We grow when we've earned it — borough by borough.
Five boroughs = over 50% of New York State's entire home care demand. We're not going national until we're the dominant infrastructure in the city that matters most.
What this solves
Built from the ground up
for the people doing the work.
HELINA is live in Brooklyn & Queens. The scenarios below show the everyday problems HELINA solves for staffing coordinators — composite examples, not statements from named customers.
The 7am call-out
A staffing coordinator at a mid-size Brooklyn LHCSA loses a worker an hour before an 8am shift. Instead of cold-calling ten contacts, they post an urgent fill and review pre-cleared, available aides in minutes.
Credentials that finally count
A licensed HHA in Queens has years of experience but keeps getting treated like a résumé to sort. With verified Justice Center clearance and license status on their profile, agencies see a deploy-ready professional, not a stack of paperwork.
Never cited for a credential gap again
An agency administrator dreads the audit that finds an expired credential on a placed worker. A live compliance board with 30/60/90-day expiry warnings means the gap surfaces before a regulator ever could.
New York City's home care workforce needs infrastructure. Not another app.
Join as an agency or a healthcare professional. HELINA is built for the NYC home care system — with the compliance depth it actually demands.
Prefer to talk to a person? Email info@helina.health
Now live in Brooklyn & Queens — NYC home care, staffed right. Built in New York City.